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Handoff

Training and a human on the other end

Walkthrough, credentials, and who to call—no portal maze or vanished account manager.

JMP is the jump into a modern stack. This topic is what that looks like in practice.

The worst handoffs dump links and disappear. You deserve to know where to click on day three and who picks up the phone when something looks off.

Typical setupDragJMP build

Drag the divider to compare typical setup with a JMP build.

At a glance

  1. Typical

    Passwords in a group text

    With JMP

    Secure credential handoff

  2. Typical

    No recording of training

    With JMP

    Live walkthrough + notes

  3. Typical

    Agency ticket queue

    With JMP

    Email the person who built it

After you sign

What a good handoff should include

The worst launches dump passwords in chat and disappear. Use this checklist when you evaluate any agency—or when we hand off your JMP build.

  1. Live walkthrough, not only video

    Schedule a call on your content and your dashboard. Recordings help, but questions happen on day three.

  2. Written access list

    DNS, repo, hosting, CMS, analytics, dashboard—each login labeled with who owns billing.

  3. Clear support boundary

    What is a DIY edit, what is a billed change, and who answers email when something looks wrong.

Jordan scopes, builds, and walks you through the site—same person from first call through handoff. Next: After launch.

Working with JMP

  1. Handoff call scheduled before launch week

  2. Notes you can forward to your team

  3. Clear “call us when” vs. “you can DIY”

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